JaveQ.com offers an extra Warranty on the JaveQ product
5 year Warranty on all HDMI Cables.
1 year Warranty on everything in the JaveQ store. All you need is to keep the
original invoice from your order.
JaveQ.com offers a 30 day return policy on all other
merchandise based on the following conditions:
If you have a none defective merchandise, we will issue you an RAN # and will
give you an address to ship the product to at your expense. Shipping, handling
and insurance charges are "non-refundable" there is a 25% restocking
You need a RAN # (Return Authorization Number) which we will issue to you. You
must have this visibly in writing on the outside of the box.
To obtain RAN # please e-mail us the reason off your return
at firstname.lastname@example.org or call one of our customer service representatives at:
514-667-4198 and they will assist you with your RAN. Merchandise must be
returned 100% complete in original packaging with all manuals and other accessories.